Membership Renewal Cycle Transition: Frequently Asked Questions

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Below you’ll find answers to common questions about the Community Council’s transition to a unified annual membership renewal cycle.


What is changing and why?
Community Council is moving to a single annual membership renewal period to simplify the process for everyone. This creates a consistent schedule, reduces administrative burden, and provides a clearer experience for all members.
What is the new renewal schedule?

All memberships will renew annually on April 1.

Invoices will be sent March 1, with payment due by March 31.

Do I need to do anything right now?

No. You don’t need to take any action at this time.

You will receive your invoice on March 1 with your prorated amount and next steps.

Will I receive reminders?
Yes. You will receive renewal reminders throughout March to ensure you have time to complete your payment before April 1.
How does this affect my current renewal date?

To align all members to the new cycle, your March invoice will include a one‑time prorated amount based on your current expiration date.

After this year, you will renew at the standard annual rate each March.

How is the prorated amount calculated?

We use a simple, transparent formula:

(Annual Membership Fee ÷ 12) × Number of Months Until March 2026

Will this change the cost of membership?
No. The annual membership fee remains the same. Only the timing of renewal is changing.
Will I lose any membership benefits during this transition?
No. All benefits remain active throughout the transition.
Does this affect my member benefits for 2026?
No. Your benefits remain unchanged, and new 2026 benefits will be available to all active members.
What if my membership recently lapsed?

If your membership lapsed within the last 3 months, you’ll receive a Welcome Back message with a prorated renewal option.

If it has been more than 4 months, you’ll receive a We Miss You invitation to rejoin.

What if my renewal date was originally later in the year?
You will receive a prorated invoice covering the months between your original renewal date and the new March cycle.
What happens after this year?

All members will renew annually in March at the standard rate.

No more prorating or midyear renewals.

Who can I contact with questions?

We’re here to help.

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Phone: [your phone number]


Continue Your Membership Journey


Questions?
Contact Sarah Englert